New Webinar Available: The QCDR Trap
On April 24, Breakthrough Strategy had the pleasure of joining Prometheus Research for “The QCDR Trap: How the QPP May be Keeping Your Registry from Achieving Your Members’ Goals.” This webinar and a free infosheet are now available for download.
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Understanding Customer Needs with Personas and Journey Maps
Traditional product design puts the result first, and the customer second. Incorporating principles of human-centered design builds understanding of your customers, and leads to products that closely aligned with their true needs.
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